Paperless Billing Options

Payment FAQs

What credit cards are accepted?

VISA, MasterCard, and Discover

What information do I need before paying my bills online?

Your Sanitary Board of Bluefield account number.
Your Credit Card number (VISA, MasterCard, or Discover.

When will the payment be applied to my Sanitary Board of Bluefield Sewer account?

The payment will be applied in 1-3 business days.

How do I get a receipt?

Your receipt will be emailed to you. You should print and save that receipt and confirmation number for your records.

If my account is scheduled to be turned off or has already been turned off for delinquency, can I pay my bill online?

No.

Paperless Billing Options

Sign Up for Email Billing

Sign Up for ACH Draft (EZ-Pay)

Sanitary Board Account # (required)

Customer Name (required)

E-mail Address (required)

Phone Number

In an effort to make paying your monthly bill from the Sanitary Board of Bluefield as convenient as possible, we now offer EZ-PAY Automatic Bank Draft as a payment option. Once this option is initiated, payment for your monthly bill will be drafted directly from your account on a specific date. In order to get your Sanitary Board of Bluefield account started with the hassle free EZ-PAY option, please complete and return the ACH Customer form along with a voided check or savings account withdrawal slip. The form is available for download using the link provided below or can be picked up at our office at 100 Rogers St, Bluefield WV.

Please note that payments can only be drafted for the amount of the customer’s TOTAL bill. No partial payments can be made using this option.

If you have any questions, please call our office at 304-325-3681(M-F 8:00am to 12:00pm, 12:30pm to 04:30)

Download the ACH customer form here.

Download the 2016-2017 Automatic Draft Dates Schedule here.


Termination

If your account is scheduled to be turned off or has already been turned off for delinquency, you CANNOT make an Online (Internet) Payment!!! Call our office at 304-325-3681 between 08:00 a.m. – 04:30 p.m. Monday – Friday to make the payment.

Payments can take up to three (3) business days before they are posted to your Sanitary Board Account.

Online Payments received after 04:00 p.m. on the DUE DATE will be assessed a Late Fee.

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